A touchless customer feedback system for physical businesses that transforms service interactions into powerful data — instantly.
ThumbsUp combines customer feedback and employee management into a single, powerful platform.
No apps, no screens to touch, no codes to scan — just a gesture. The system detects gestures and scores them from 0 to 100 in just seconds.
Our AI distinguishes between unique individuals to prevent duplicate voting and "feedback spamming." You get a true reflection of customer sentiment without ever storing personal identities.
Get real-time alerts when feedback patterns indicate declining service quality or when a device becomes inactive, so managers can respond quickly.
Owners and managers can manage staff, set hours, and track performance in real time.
Get powerful insights with our built-in AI Assistant. Ask questions, generate reports, and uncover trends in your data with natural language. From weekly performance summaries to strategic recommendations, the AI Assistant transforms your data into actionable intelligence.
Customers are in a hurry. They don't want to scan a QR code, fill out a survey, or type a response. ThumbsUp is the frictionless alternative.
ThumbsUp makes feedback collection effortless for customers and instantly actionable for businesses.
No apps. No screens to touch. No friction.
The tablet app collects touchless feedback. The dashboard app gives authorized business users the operational view.
Feedback tablet app
Runs on a compatible camera-equipped Android tablet. Customers show a hand gesture without touching the screen, scanning a QR code, downloading an app, creating an account, or logging in.
View on Google PlayManager dashboard app
Lets authorized business users review feedback, compare locations and devices, monitor employee-related results, and follow satisfaction trends over time.
View on Google PlayEvery gesture becomes actionable data. Monitor customer satisfaction, track employee performance, and make informed business decisions — all from one intuitive dashboard.
Track satisfaction trends across devices and time periods
View feedback by age group, gender, and outfit preferences
Ensure data integrity by using AI to prevent duplicate voting and accidental triggers—no facial data is ever stored.
Make data-driven decisions with live performance metrics
ThumbsUp outperforms traditional feedback methods with cutting-edge AI technology and an effortless customer experience.
Get feedback in 1 second vs 30+ seconds for QR codes and surveys
Zero friction means more customers actually give feedback
Gestures are universal — works for every customer
See feedback data instantly on your dashboard
Faster feedback collection
Higher response rates
Contactless interaction
ThumbsUp works wherever customers interact with your service. From restaurants to retail, healthcare to hospitality.
Fine dining, casual, quick service
Coffee shops, bakeries, food counters
Barbershops, hair salons, spas
Clinics, dental offices, waiting areas
Gyms, studios, wellness centers
Shops, boutiques, shopping centers
Service centers, garages, dealerships
Government offices, service points
Perfect for any business where customer experience matters
Find Your PlanChoose the plan that fits your business. All plans include our cutting-edge AI technology and premium hardware.
All prices exclude VAT
Best for small and mid-size single-location businesses
Included:
Add-ons not available
Most popular for growing businesses
Included:
Add-ons not available
For large organizations and multi-location businesses
Included:
Add-ons not available
Direct answers about the ThumbsUp touchless feedback system.
ThumbsUp is a touchless customer feedback system for physical, customer-facing businesses. It turns a compatible camera-equipped Android tablet into a feedback device and sends the results to a connected dashboard.
The customer shows a hand gesture to the tablet camera. The system converts the thumb angle into a satisfaction score from 0 to 100.
No. Customers do not touch the screen, scan a QR code, download an app, create an account, or log in.
ThumbsUp - Touchless Feedback runs on the customer-facing tablet. ThumbsUp Dashboard is for authorized business users who review and manage feedback results.
Yes. The dashboard can organize feedback by assigned devices and locations so authorized users can compare operational results.
Businesses can review 0-to-100 satisfaction scores, historical trends, device and location performance, employee-related results, and configured service-quality alerts.