A touchless customer feedback system for physical businesses that transforms service interactions into powerful data — instantly.
ThumbsUp combines customer feedback and employee management into a single, powerful platform.
No apps, no screens to touch, no codes to scan — just a gesture. The system detects gestures and scores them from 0 to 100 in just seconds.
Gesture inference runs on the compatible device. ThumbsUp does not send biometric data to the cloud for processing, subject to the deployed configuration.
Get real-time alerts when feedback patterns indicate declining service quality or when a device becomes inactive, so managers can respond quickly.
Owners and managers can manage staff, set hours, and track performance in real time.
Get powerful insights with our built-in AI Assistant. Ask questions, generate reports, and uncover trends in your data with natural language. From weekly performance summaries to strategic recommendations, the AI Assistant transforms your data into actionable intelligence.
Customers are busy, so the best feedback moment is clear, quick, and easy to join. ThumbsUp turns that moment into a clear service signal managers can review.
ThumbsUp makes feedback collection effortless for customers and instantly actionable for businesses.
No apps. No screens to touch. No friction.
The tablet app collects touchless feedback. The dashboard app gives authorized business users the operational view.
Feedback tablet app
Runs on a compatible camera-equipped Android tablet. Customers show a hand gesture without touching the screen, scanning a QR code, downloading an app, creating an account, or logging in.
View on Google PlayManager dashboard app
Lets authorized business users review feedback, compare locations and devices, monitor employee-related results, and follow satisfaction trends over time.
Open on Web or Get the iOS & Android AppEvery gesture becomes actionable data. Monitor customer satisfaction, track employee performance, and make informed business decisions — all from one intuitive dashboard.
Track satisfaction trends across devices and time periods
Review feedback by available time, day, location, device, employee, and shift context
Managers choose the question shown on the device—such as “How good was the cleaning service?”—and can change it whenever they need a different service signal.
Make data-driven decisions with live performance metrics
ThumbsUp gives physical businesses a compact way to collect and review a service signal at a defined customer-facing moment.
A supported hand or thumb gesture can capture a service signal without a public touchscreen, QR scan, app, account, or typed response.
A short, clearly explained gesture prompt can fit a defined physical service moment with an accessible alternative.
Authorized managers can create or change the short question shown on assigned devices.
Authorized managers can review results by available time, day, device, and location context in the dashboard.
ThumbsUp works wherever customers interact with your service. From restaurants to retail, healthcare to hospitality.
Fine dining, casual, quick service
Coffee shops, bakeries, food counters
Barbershops, hair salons, spas
Clinics, dental offices, waiting areas
Gyms, studios, wellness centers
Shops, boutiques, shopping centers
Service centers, garages, dealerships
Government offices, service points
Perfect for any business where customer experience matters
Authorized managers set one short question. Customers answer it with a supported gesture.
Direct answers about the ThumbsUp touchless feedback system.
ThumbsUp is a touchless customer feedback system for physical, customer-facing businesses. It turns a compatible camera-equipped Android tablet into a feedback device and sends the results to a connected dashboard.
The customer shows a hand gesture to the tablet camera. The system converts the thumb angle into a satisfaction score from 0 to 100.
No. Customers do not touch the screen, scan a QR code, download an app, create an account, or log in.
ThumbsUp - Touchless Feedback runs on the customer-facing tablet. ThumbsUp Dashboard is for authorized business users who review and manage feedback results.
Yes. The dashboard can organize feedback by assigned devices and locations so authorized users can compare operational results.
Yes. Authorized managers can create or edit short questions in Daily Questions, arrange them in a rotation, and choose the question shown on assigned devices. After Question Mode is enabled on those devices, customers see the active question and answer it with a supported hand gesture—for example, “How good was the cleaning service?”
Businesses can review 0-to-100 satisfaction scores, historical trends, device and location performance, employee-related results, and configured service-quality alerts.